Counselling and Training by K-MAP Kenya, 1998

    K-MAP's approach to SME service provision is distinctive, i.e., the businesses become members of K-MAP, paying membership subscriptions, and releasing executives (on a voluntary basis) to K-MAP to form the backbone of its counselling and training services. K-MAP, therefore, not only seeks to assist SMEs (its clients) but also provides a vehicle for larger businesses (its members) to contribute to SME and national development. While the case study provides considerable detail on K-MAP's organisation, finances and services, its key focus is on the issues emerging from K-MAP's experience and to identify the key lessons and principles of good practice in BDS and benchmark performance indicators.

    Associated Activities and Documents
    Synthesis Documents
    »Harare DC Conference, 1998